Introduction
We (“we”, “us”, “our”) take the protection of the data of the users (“User” or “you”) of our website and/or our mobile app (the “Website” or the “Mobile App”) very seriously and are committed to protecting the information that users provide to us in connection with the use of our website and/or our mobile app (collectively: “digital assets”). Furthermore, we are committed to protecting and using your data in accordance with applicable law. This Privacy Policy explains our practices regarding the collection, use, and disclosure of your data through the use of our digital assets (the “Services”) when you access the Services through your devices.
Please read the Privacy Policy carefully and ensure that you fully understand our practices regarding your data before using our Services. If you have read and fully understood this policy and do not agree with our approach, you must cease using our digital assets and services. By using our Services, you acknowledge the terms of this Privacy Policy. Continued use of the Services constitutes your consent to this Privacy Policy and any changes thereto.
In this Privacy Policy, you will learn:
- How we collect data
- What data we collect
- Why we collect this data
- To whom we disclose the data
- Where the data is stored
- How long the data is retained
- How we protect the data
- How we handle minors
- Updates or changes to the Privacy Policy
What data do we collect? Category: Always
Below is an overview of the data we may collect:
Non-personal data: Unidentified and non-identifiable information that you provide during the registration process or that is collected through the use of our services. Non-personal data does not allow any conclusions to be drawn as to who it was collected from. Non-personal data we collect primarily consists of technical and aggregated usage information. Personal data: Individually identifiable information, i.e., all those through which you can be identified or could be identified with reasonable effort. Personal data we collect through our services may include information requested from time to time, such as names, email addresses, addresses, phone numbers, IP addresses, and more. When we combine personal data with non-personal data, these will be treated by us as personal data as long as they remain in combination.
How do we collect data? Category: Always
The following are the primary methods we use to collect data:
- We collect data during the use of our services. When you visit our digital assets and use services, we may collect, record, and store usage, sessions, and related information.
- We collect data that you provide to us yourself, for example, when you contact us directly via a communication channel (e.g., an email with a comment or feedback).
- We may, as described below, collect data from third-party sources.
- We collect data that you provide to us when you log in to our services via a third-party provider such as Facebook or Google.
Why do we collect this data? Category: Always
We may use your data for the following purposes:
- to provide and operate our services;
- to develop, customize, and improve our services;
- to respond to your feedback, inquiries, and requests and to offer assistance;
- to analyze request and usage patterns;
- for other internal, statistical, and research purposes;
- to improve our data security and fraud prevention capabilities;
- to investigate violations and enforce our terms and policies as well as to comply with applicable law, regulations, or governmental orders;
- to send you updates, news, promotional material, and other information related to our services. Regarding promotional emails, you can decide whether you wish to continue receiving them. If not, simply click the unsubscribe link in these emails.
To whom do we disclose this data? Category: Always
We may disclose your data to our service providers to operate our services (e.g., storage of data via third-party hosting services, provision of technical support, etc.). We may also disclose your data under the following circumstances: (i) to investigate, detect, prevent, or take action against illegal activities or other misconduct; (ii) to establish or exercise ourrights of defense; (iii) to protect our rights, our property, or our personal safety as well as the safety of our users or the public; (iv) in the event of a change of control at our company or at one of our affiliates; (v) to collect, hold, and/or manage your data by authorized third-party providers, as far as this is appropriate for business purposes; (vi) to work together with third-party providers on improving your user experience.
Category: User has a blog or forum
Please note that our services enable social interactions. We point out that all content or data you provide in these areas can be read, collected, and used by other persons. We advise against posting or sharing information that you do not wish to make public.
Cookies and similar technologies When you visit or access our services, we authorize third parties to use web beacons, cookies, pixel tags, scripts, as well as other technologies and analytical services (“tracking technologies”). These tracking technologies may enable third parties to automatically collect your data to improve the navigation experience on our digital assets.
Where do we store the data?
Category: Always
Non-personal data: Our companies as well as our trusted partners and service providers are located all over the world. We store and process non-personal data in different jurisdictions.
Personal data: Personal data may be maintained, processed, and stored in the United States, in Ireland, South Korea, Taiwan, Israel and other jurisdictions.
How long will the data be retained?
Category: Always
We retain the collected data for as long as it is necessary for the provision of our services, to comply with our legal and contractual obligations, to resolve disputes, and to enforce our agreements.
How do we protect the data? Category: Always
Your data may be stored via the data storage, databases, and general applications of our hosting provider. It stores your data on secure servers behind a firewall and it offers secure HTTPS access to most areas of its services.
Category: User accepts payments/eCom
All payment options comply with the regulations of the PCI-DSS (Payment Card Industry Data Security Standard) of the PCI Security Standards Council.
How do we handle minors?
Category: User does NOT collect data from minors
The services are not intended for users who have not yet reached the legal age of majority. We will not knowingly collect data from children. If you are not yet of age, you should not download or use the services.
EU Resident Rights As an EU resident, you can:
- request access to your stored personal data;
- request the receipt of personal data in a machine-readable format;
- request the correction of your personal data;
- request the deletion of your personal data;
- object to the processing of your personal data;
- file a complaint with a supervisory authority.
Contact Category: Always
If you have general questions about the services or the data we collect about you, please contact us at:
Name: Amtraq Distribution GmbH & Co. KG Address: @Massif Central Im Bethmannhof, Bethmannstr. 7 – 9, 60311 Frankfurt am Main Mail: service@amtraq.com
DISCLAIMER The information contained here does not replace legal advice. You are responsible for ensuring that your services are permissible according to the law applicable to you. We expressly recommend that you seek professional advice.